Please contact customer service for a Return Merchandise Authorization number prior to shipment. Products can be returned within 30 days from the date of sale with proof of purchase. Returned items must be unused, not have been installed, in its original packaging, and include all parts including installation instructions. All returns are inspected upon arrival for damage or missing parts. Refunds will not be processed on items returned in used/damaged condition or missing parts. A restocking fee of 20% for faucets and 15% for sinks and accessories will apply to all returns. Return shipping is at the expense of the customer.